FAQ

Frequently Asked Questions

1. What is COLDBRICK™ and how does it work? COLDBRICK™ is an off-line device that allows you to engrave your seed phrase permanently, but using an innovative idea that sets it apart from all other products with the same function.

2. What sets COLDBRICK™ apart from other seed metal plates? Unlike other devices that store the seed phrase in one single plate with the relative words in order (from 1 to 12 or 24), COLDBRICK™ separates the words and their order using two plates, making it impossible for potential thief or entity to access your seed phrase without having them both.

3. How can I protect my COLDBRICK™ from theft or damage? We recommend storing the two plates in two completely different locations, such as two houses. However, it is always a personal and individual choice, to be made carefully based on your own needs, circumstances and risk profile. You can obviously also store both plates in the same location, but we recommend making the Code Plate impenetrable. Additionally, make sure to keep your access information in a safe place and do not disclose it to anyone.

4. What should I do if I lose my COLDBRICK™? It depends. We always recommend purchasing the COLDBRICK™+BACKUP bundle, so that you can distribute two Seed Plates and two Code Plates to four different locations, allowing you to diversify and reduce the risk of forced loss of your assets. In the event that you do not have a backup, the loss of the Code Plate is not relevant since, if you have carefully followed the instructions provided during the creation phase, you will be able to reconstruct the code (and therefore the order of the words of the seed phrase) in a few minutes. The loss of the Seed Plate, if you have not purchased the backup bundle and do not remember all the words by heart, will be lost forever and so will your assets.